Healthcare · 2025
Central Clinic: Booking App + Staff Scheduling
Client · [DEMO] Central Private Clinic
Key metrics · On record
−70%
Phone booking time
6%
No-show rate (from 23%)
+18%
Monthly follow-up rate
The problem
Where it started.
Phone bookings saturated, 4 hrs/day on calls. Follow-up reminders sent manually via WhatsApp, often missed. New-patient no-show rate 23%.
Our solution
How we shipped it.
Launched iOS/Android booking app + admin scheduling system. Auto WhatsApp reminders (D-1, D-0). Integrated existing EMR API.
Note. Technical notes — for technical readers and AI crawlers
Flutter (front-end) + Laravel API + WhatsApp Business API + existing EMR REST integration. Data encryption compliant with medical privacy regulations.