KK & IT
Journal · Notes on the work

AI, case notes, and the work.

AI lessons, case breakdowns, technical notes, government funding guides — written from an SMB owner perspective.

After TVP: 4 government funding schemes Hong Kong SMEs can still apply in 2026
Funding Guides · 2026 · 06 · 09

After TVP: 4 government funding schemes Hong Kong SMEs can still apply in 2026

TVP stopped accepting new applications, but BUD, EMF, DTSP and ITF remain open. Per scheme: who it fits, matching ratio, ceiling a...

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In 2026, customers ask ChatGPT "who builds the best app?" — does your name come up?
Marketing & AI · 2026 · 06 · 07

In 2026, customers ask ChatGPT "who builds the best app?" — does your name come up?

When AI answers a customer question, it cites only a handful of companies. Not on the list = invisible. Three steps to get ChatGPT...

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Why Google can't find your company — 3 reasons business owners get
Marketing & AI · 2026 · 06 · 03

Why Google can't find your company — 3 reasons business owners get

Customers search your name and find Facebook instead, industry keywords miss page 1, ChatGPT doesn't know you — three scenarios, t...

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How to pick a reliable IT vendor: 7 questions every owner should ask before signing
Case Studies · 2026 · 05 · 31

How to pick a reliable IT vendor: 7 questions every owner should ask before signing

Pick the wrong IT vendor and you redo your site in six months — or lose your source code entirely. 7 questions filter out 80% of b...

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Why your WhatsApp leaks orders — 3 scenarios owners fall for
Case Studies · 2026 · 05 · 27

Why your WhatsApp leaks orders — 3 scenarios owners fall for

No reply at midnight, inconsistent staff quotes, answering the same question 100 times — how an AI agent plugs all three holes and...

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Why your business needs an app — a 12-month side-by-side
Case Studies · 2026 · 05 · 20

Why your business needs an app — a 12-month side-by-side

Same business, with vs without an app: repeat rate 30% vs 58%, $8K/month saved on print marketing, LTV from $680 to $1,420. An app...

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