KK & IT
Journal · Notes on the work

AI, case notes, and the work.

AI lessons, case breakdowns, technical notes, government funding guides — written from an SMB owner perspective.

Engineering Notes · 2026 · 08 · 03

App Maintenance Costs: What's Included and Why You Can't Skip It

Many business owners are shocked to discover app maintenance costs after launch. App Store updates, system compatibility, security...

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Engineering Notes · 2026 · 07 · 30

Custom System vs. SaaS: A 3-Year Cost Breakdown for SMEs

SaaS subscriptions look affordable per month, but three years can cost over HK$700k. Custom systems require upfront investment but...

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Own Shop or Marketplace? What HK SMEs Should Weigh
Marketing & AI · 2026 · 07 · 23

Own Shop or Marketplace? What HK SMEs Should Weigh

An owned shop keeps your data and margin; marketplaces lend traffic but take a 5–30% cut with no customer list left — buyers stay...

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Adding AI to an Existing System — Skip the Rewrite
Marketing & AI · 2026 · 07 · 20

Adding AI to an Existing System — Skip the Rewrite

Worried adding AI means rebuilding everything? An adapter layer plugs AI into your existing system, skips the database rewrite, an...

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Marketing & AI · 2026 · 07 · 16

Customers Now Ask ChatGPT for IT Vendors — Do You Show Up?

More customers ask ChatGPT which vendor to hire instead of Googling. Skip that answer and the inquiry never reaches you. Here is w...

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Engineering Notes · 2026 · 07 · 13

Building an Event Booking App: Features, Cost Control

An event or booking app doesn't need a blank-page build. We break down the five core feature modules, how a Flutter codebase cover...

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Can a QR Ordering System Really Let You Cut One Staff?
Case Studies · 2026 · 07 · 09

Can a QR Ordering System Really Let You Cut One Staff?

Can QR ordering really let a restaurant cut one floor staff? Using a 40-seat cha chaan teng as the example, here's the labor math,...

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Month-End Reconciliation: 5 Days to 2 Hours
Case Studies · 2026 · 07 · 06

Month-End Reconciliation: 5 Days to 2 Hours

A logistics firm cut month-end reconciliation from 5 days to 2 hours by linking driver logs, fuel and accounting into one automate...

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Clinic Phone Lines Always Busy? An App Cut Call Time 70%
Case Studies · 2026 · 07 · 05

Clinic Phone Lines Always Busy? An App Cut Call Time 70%

Phone bookings do not just annoy staff — they cost real money. A Central clinic cut call-handling time 70% and no-shows from 23% t...

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Can't Keep Up With Content? How KK Market Cut Production Time by 85% With an AI Content Engine
Case Studies · 2026 · 07 · 05

Can't Keep Up With Content? How KK Market Cut Production Time by 85% With an AI Content Engine

KK Market cut content production time by 85% and tripled its Instagram posting frequency without hiring anyone new. Here is how th...

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After TVP: 4 government funding schemes Hong Kong SMEs can still apply in 2026
Funding Guides · 2026 · 06 · 09

After TVP: 4 government funding schemes Hong Kong SMEs can still apply in 2026

TVP stopped accepting new applications, but BUD, EMF, DTSP and ITF remain open. Per scheme: who it fits, matching ratio, ceiling a...

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In 2026, customers ask ChatGPT "who builds the best app?" — does your name come up?
Marketing & AI · 2026 · 06 · 07

In 2026, customers ask ChatGPT "who builds the best app?" — does your name come up?

When AI answers a customer question, it cites only a handful of companies. Not on the list = invisible. Three steps to get ChatGPT...

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