KK & IT
Marketing & AI

In 2026, customers ask ChatGPT "who builds the best app?" — does your name come up?

Kenny · 2026 · 06 · 07
In 2026, customers ask ChatGPT "who builds the best app?" — does your name come up?

When AI answers a customer question, it cites only a handful of companies. Not on the list = invisible. Three steps to get ChatGPT, Claude and Perplexity to know you.

Customers are skipping "Hong Kong app developer" on Google and asking ChatGPT, Claude or Perplexity instead. The catch: AI cites only 3–5 companies per answer — not on the list, you don't exist. Three steps move you from "never mentioned" to "regularly cited".

Step 1: Let AI find your basics

Add structured data (Organization, Service, FAQPage schema). Keep your LinkedIn page and Google Business Profile consistent with your site — company name, phone, address, headcount must match. Don't block AI crawlers (GPTBot, ClaudeBot, PerplexityBot, Google-Extended) in robots.txt. A llms.txt file at the root is even better — it tells AI which content to prioritise.

Step 2: Write so AI can quote you directly

Citable paragraphs share traits: direct answer up front, 134–167 words, concrete numbers, named sources. "We've shipped 50+ Flutter apps in 12 weeks average — clients include KK Market and HKMTR pilot" beats "our team serves with passion" every time. Princeton's 2024 GEO study: paragraphs with concrete numbers get cited 32% more, citing sources +25%, named quotes +40%.

Step 3: Stay consistent across platforms so AI trusts you

AI cross-checks across sources. If your site says "2 people", LinkedIn "20", and Google Business "50", AI cites a competitor instead — their data is internally consistent and AI feels more confident. Audit your data quarterly: site, LinkedIn, GBP, directory listings all aligned.

How does ChatGPT introduce you today? We'll run a free test — ask AI the 5 most common questions in your industry and show you the actual answer: are you cited, cited correctly, or is a competitor getting praise? Monthly GEO/AEO plan from HK$4,500 covers tracking, content edits and cross-platform sync. WhatsApp to book a demo.

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